Shipping & Returns


Shipping Information

We package each of your items by hand using plastic-free packaging that has either been reused or is 100% recyclable. We will ship your items in 3-5 business days.


Repairs, Returns & Exchanges

Need a repair? Please contact us and we would be happy to help you! We LOVE keeping things out of the landfill!

We want you to be 100% satisfied with every purchase you make from The Zero Shop, so we ask that you PLEASE reach out to us if you have any comments, questions, or concerns about any item you’ve purchased with us.

That said, we do provide returns and exchanges! We know that having a few items you love and use all the time is way better than having something that doesn’t quite work and doesn’t get used.